after booking my order, I got a call from the manufacturer, Mr Zeeshan He was very curteous and went on to judge if the size ordered for self would be ok. He also requested for a photo that wud indicate the body type. After seeing the photo, the jacket was shipped on the same day, and arrived on the third day. The quality of leather as well as stitching was really good, and the jacket was as per the web description, only that it was a little loose fit for me. So I applied for return. MrZeeshan got in touch again, and requested me for my measurements.I measured another leather jacket that I had, and he got a jacket made of the same size and sent me. He also did a little bit of customization that I requested. The replacement jacket fits just fine!!